Last Updated: September 11, 2026
At 4nme.lk (powered by Nawoddya Cellular), we are committed to providing our customers with genuine, high-quality products. To maintain this standard, we have specific guidelines regarding returns and refunds based on the type of product you purchase.
To guarantee that every customer receives a 100% brand-new, factory-sealed device, we do not accept returns or offer refunds on mobile phones, tablets, or smartwatches once the original packaging has been opened.
We kindly ask that you carefully review your order before checkout to ensure you have selected the correct model, color, and storage capacity.
For mobile accessories (such as cases, cables, or chargers), we can only accept returns if the item remains in its original, unopened, and undamaged packaging. If you purchased an incorrect accessory, please contact us before opening the item.
We stand behind the products we sell. If you experience a functional defect or hardware failure with a device covered under a manufacturer's warranty, our team is here to help support you.
While warranty repairs and replacements are handled directly by the respective brand's authorized service centers, we will gladly provide any necessary purchase invoices and guide you through the warranty claim process.
*Note: Physical damage, liquid damage, or faults caused by user mishandling are not covered under standard manufacturer warranties.
We take great care in packaging our orders, but mistakes or transit damage can occasionally happen. If your order arrives damaged or contains the wrong item, please contact us immediately on the day of delivery.
Providing an unboxing video or clear photos of the package will help us resolve the issue for you as quickly as possible.
If you have any questions about a product before buying, or need assistance with an order you've received, please reach out to our team:
4nme.lk (Powered by Nawoddya Cellular)
Website: https://www.4nme.lk/